Platform Release Notes

Current Release, 24 August 2022

Version #d597b565f. How do I check my version?

Team & Case UI redesign 🚀
  • The Case list is now available at all times in the list panel on the left-hand side (Team details are collapsed by default).
  • The Team Settings have been moved to the Options menu (accessible via three dots in the top right corner).
  • The Team Chat will be highlighted with a green bar.
  • If a Case has a Patient Card attached, a patient label (with patient name) will be displayed on the Case preview. 
  • The Patient Card for unclaimed Cases will be minimised to one-line card on the right hand-side by default to prevent distraction from the main conversation. 

Global Search 🔍

  • Results are now sorted by date by default and you can also choose to sort based on relevancy.
  • Additionally, there's a date filter available. 

Case Workflows ➕

  • Any user with access to a Case can now claim claimed Cases (even if the Case was claimed by a member of another Team).
  • Any user with access to a Case can share a Case with other Team/s without having to claim the Case (only shareable with Teams from the same Organisation that the Case creator has shared the Case with).
  • Any user who has access to a Case can remove Teams attached to the Case without having to claim the Case. 

Case @Mention 📢

@mention is now available in the Case Chat (only users who have access to the Case can be @mentioned). 

Team Availability ⌛

Team admins can now add the Team's availability in the Team's Settings. This can be used for operating hours etc. Availability will be displayed on the Teams' Preview, Teams' Page, Teams' Picker and in Guest Chat. 

Guest Chat 👍

  • Media upload will be triggered on single click.
  • Thumbs up is now available for Guest.

Improved Toast Styles 🔔

  • Any Toast with priority (Cases, Patient Card Handover/Referral) will be displayed in the same color (i.e. Urgent Case in red > Toast will be displayed in red)

Patient Identifier in a Patient Card can be copied on click 🖱️

Disabling MFA will require OTP or one of the recovery codes ⚠️

Improvement to performance and bug fixes 🐛

Archive

14 July 2022

Version #566c6577b. How do I check my version?

  • Change of Case notifications for Case creators to avoid too many interruptions⚠️ Case creators will now only be notified of the most important activities related to their Case. If the Case:
    • is abandoned
    • requested to close
    • receives new messages, media or other files.
  • A link to the Release Notes will be available above the ''Apply Update'' button 📢
  • Improvement to Organisation and Teams suggestion order (alphabetical + recent first, i.e. when creating a Case) 🚀
  • Guest Cases will be of Urgent priority by default🔴
  • Change of email and SMS escalation times for missed and unactioned Patient Cards and Cases:
    • Urgent: from 30 mins to 5 mins
    • High: from 4 hours to 10 mins
  • Naming of group chats: the first names of group chat members will be used to name the chat by default 👈
  • Improvements to performance and bugs🐛

30 May 2022

Version #214be432. How do I check my version?

  • Guest chat creation UI is refactored 👨‍💻
  • Pending close Cases will be auto-closed after 14 days 📪
  • Private Chat can be filtered using keywords like 'Me', 'Private', 'Notes' 💬
  • Organisation and Team Settings page will now check for any unsaved changes ✅
  • 'Time to claim' column is available in Team CSV export ⏰
  • Improvements to performance and bugs 🐛

06 May 2022

Version #214be432. How do I check my version?

  • Guest chat creation UI is refactored 👨‍💻
  • Pending close Cases will be auto-closed after 14 days 📪
  • Private Chat can be filtered using keywords like 'Me', 'Private', 'Notes' 💬
  • Organisation and Team Settings page will now check for any unsaved changes ✅
  • 'Time to claim' column is available in Team CSV export ⏰
  • Improvements to performance and bugs 🐛

16 March 2022

Version #ec550fb2

  • Guest Chat is now available 🎉
  • The People list under Teams can be sorted based on Online status ✅
  • Organisation and Teams have previews: when clicking on an Org or Team link 👁️‍🗨️
  • MFA can be set using phone outside of Australia 🗺️
  • Direct Registration is now supported on mobile devices 📲
  • Improvement on Team pickers 
  • Improvement on picker modals
  • Improvements to performance and bugs 🐛

27 January 2022

Version #e1e04401. How do I check my version?

  • All your cases in one place! See "Cases" in your side menu 👈
  • Need to nudge someone in a Case? "Request a response" from within one of your Cases 📢
  • Use @all or @online in any chat thread 🔔
  • Improvement to data flow from the Karisma Integration 💽
  • Minor improvements to performance and bugs 🐛

25 November 2021

Version #ff69e418

  • You can now pause your notifications via custom date and time intervals
  • Improved method of displaying emojis (very important stuff 😆)
  • Images are now included in PDF when printing from Patient Cards or Cases
  • Improved how we display timestamps against Messages
  • Improved Karisma integration
  • Performance and minor bugs

05 July 2021

Version #fce0d557

  • Improved Case interface with Patient Card available in the same view
  • Edit your status to online, away, busy, or insert your own custom text
  • Easily distribute your Cases to multiple Teams
  • ‘Take Action’ prompt for streamlined Case management
  • Improved search in Case lists with date added
  • Resolved the “No Connection Error” bar
  • Enhanced performance with improved load times