Healthcare Organisation Benefits:

• Enhanced Provider Experience – Intelligent escalations ensures messages reach the right person instantly.

• One-Click Secure Access – Contact providers instantly via a single link, with every interaction logged and searchable.

• Improved Patient Outcomes – Faster, better-informed decision-making with AI-assisted actions and summaries.

• Fewer Missed Calls – Easy access digital front door to prioritise provider requests, even after hours.

• Frictionless External Communication – Connect securely across your entire healthcare network, with no friction for users.

Patient benefits:

• No Installs or Accounts – Send and receive to anyone. One-tap access, user verification, designed for instant adoption.

• Skip the Phone Queue – Engage in seconds for decision support, referrals, or report queries.

• Time Saved – No more hold music; asynchronous chat means you can reply at your convenience.

• Fast Access to Information – AI-assisted access to immediate information with auto escalation and triage.

• Full Conversation History – Every message, file, and call recorded for easy follow-up and reference.