24th November 2023

Sydney Adventist Hospital Enhances MRI Appointment Utilisation and Patient Care through Foxo and AGFA HealthCare’s Enterprise Imaging platform. 

Sydney Adventist Hospital Enhances MRI Appointment Utilisation and Patient Care through Foxo and AGFA HealthCare’s Enterprise Imaging platform. 


Foxo Technology Pty Ltd (“Foxo”), in collaboration with San Radiology & Nuclear Medicine (SRNM) and AGFA HealthCare, is excited to announce a ground-breaking enhancement in medical imaging services and communication within SRNM. This partnership marks a significant milestone in modernising SRNM, demonstrating improvements in operational efficiency and patient outcomes.

SRNM’s implementation of Foxo has streamlined communication delivery across the business - in part led by a consolidation of disparate channels of communication. A 9% increase in outpatient appointments and 12% rise in total MRI appointments occurred almost immediately on utilisation of the technology, demonstrating tangible impact on service delivery and patient access.

Caitlin Tu, Acting Operations Manager at SRNM, emphasised the transformational nature of the deployment: “Implementing Foxo’s solution was a strategic step in our digital transformation journey. It wasn’t just about enhancing communication; it was about overhauling our workflows to improve patient care and departmental efficiency.”

In a recent development, Foxo’s new integration with the AGFA HealthCare Enterprise Imaging Platform transforms the way radiologists at SRNM can interact with their colleagues and referrers. This integration facilitates contextual communication directly from AGFA’s software platform to clinical support staff and other clinicians, enhancing collaboration, administrative support and decision-making. 

Furthermore, the integration empowers SRNM’s radiographers to communicate within context to radiologists for protocoling, leveraging the AGFA and Foxo integration. This will streamline the workflow, reduce delays and interruptions, to provide high quality and efficient patient care.

The collaboration has not only optimised the MRI booking process but also maintained high levels of MRI safety screening - ensuring optimal patient care during the initial implementation phase. 

Luke Fletcher, CEO Foxo said, “Our partnership with SRNM and AGFA HealthCare is a significant stride in our mission to transform healthcare communication. The forthcoming integration is a prime example of how technology can enhance not just operational efficiency, but also the quality of patient care.”

Caitlin added “The integration with Foxo and AGFA HealthCare is not just a step forward for us but a leap forward with improved operational and clinical efficiency, and patient outcomes.”

AGFA HealthCare’s Regional President for ASPAC, Jamie Osmond, reflects on the achievement: “We are proud of this new partnership with Foxo, which has resulted in improved workflows for the clinicians at SRNM - and delivering life in flow."

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About Sydney Adventist Hospital:

San Radiology & Nuclear Medicine (SRNM) has provided quality imaging services to our community for over four decades. Today, SRNM is a well-recognised leader in the provision of comprehensive diagnostic, nuclear and interventional imaging services, performing more than 91,000 examinations a year. Staffed by a team of highly experienced specialists, radiographers, sonographers, technologists, nurses and administration personnel, we are committed to delivering excellent, personalised care for our patients. SRNM is operated by the Sydney Adventist Hospital.

Sydney Adventist Hospital, affectionately known as ‘the San’, has been leading the way in whole-person health since 1903. Today, we’re are NSW’s largest private hospital, providing a comprehensive range of acute surgical, medical and obstetric care. 

The San is operated by Adventist HealthCare Limited, a Christian healthcare provider owned by the Seventh-day Adventist Church. As a not-for-profit organisation, we have an unwavering commitment to providing remarkable care. This spirit of caring is reflected in our mission, “Christianity in Action – caring for the body, mind and spirit of our patients, colleagues, community and ourselves”, and living this mission through everything we do. For more information, on Sydney Adventist Hospital, please visit and follow us on LinkedIn.

About Foxo:

Foxo is a leading provider of healthcare communication and collaboration solutions. Foxo is dedicated to improving healthcare operations and enhancing patient care, significantly contributing to the evolution of healthcare services.

About AGFA HealthCare:

At AGFA HealthCare, we are transforming the delivery of care – supporting healthcare professionals across the globe with secure, effective, and sustainable imaging data management. As a company, we are dedicated to our customers, and we have harnessed a value framework of Mission, Vision and Customer Delivery Principles into our routine operations. Through these principles, we commit a consistent high-yield code of conduct to our associates – channelling our experience and aspirations to all of our stakeholders. Our Empowerer profile supports our focus on creating an exceptional experience through the power of technology and is an integral foundation to our company standards. AGFA HealthCare is a division of the Agfa-Gevaert Group. For more information on AGFA HealthCare, please visit and follow us on LinkedIn.

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