NO APP OR DOWNLOADS.
NO FRICTION.
Connect with patients in just 1 click.
Send SMS or Emails to drive engage through a secure, branded experience. Leverage a human/agents hybrid strategy that boosts conversion and attendance.
Elevate the patient experience, and improve operational efficiency.
Provider benefits:
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Faster, Smarter Service Delivery – Route, summarise, and act on patient requests in real time.
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Shorter Wait Times – Reduce queues and phone delays with intelligent prioritisation and automation.
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Privacy Assured – Fully compliant with healthcare privacy principles, with governance built in.
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Modern Competitive Edge – A secure, intuitive communication tool your patients will actually use.
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Automated Responses – Reduce back-and-forth by instantly answering common questions or confirming actions.
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Full Conversation History – Every interaction is recorded, searchable, and accessible for audit or follow-up.
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Microsoft Teams Integration – Communicate with patients directly from your MS Teams environment.
Patient benefits:
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One-Tap Access – Start a secure conversation instantly - no installs, no logins.
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Quick Appointment Changes – Book, reschedule, or cancel in moments, without waiting on hold.
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Easy Referral Upload – Snap a photo, send securely, and keep the original paper for your records.
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No More Phone Queues – Chat in real time or leave a message when it suits you.
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Faster Answers – Intelligent routing and automation get you to the right person quickly.
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Conversation History – Every message and file is saved for easy reference.
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Simple, Familiar Experience – Feels as easy as messaging a friend, with hospital-grade security.
MS Teams App, Active Directory, SSO
Foxo’s Azure Marketplace offering brings secure clinical collaboration and patient communication directly within any Microsoft Teams deployment.
Gold Coast Health deployed Foxo's Patient Connect as part of a deep strategic partnership to transform care through Unified Communication.
Deployed in over 5 of their departments, this module enables frictionless and secure communication (text message, voice/video, photo and file sharing) between patients and hospital administrators or healthcare professionals.
"Our Patients love not having to download yet another App to communicate securely with us. Foxo is a game-changer for delivering connected care."
Operations Manager (Radiology & Nuclear Medicine)
Sydney Adventist Hospital
“For any communication around a patient, we use Foxo. It eliminates an enormous amount of error, and all communication is documented and logged.”
Joanne Mansfield
PACS Administrator and Team Lead, Southeast Radiology
“Patient Chat has brought a new level of innovation to our patient communication by offering our patients an easy-to-use and secure live chat to make a booking, request information and upload their referral. By implementing Foxo we wanted to align with our patients’ preference to make appointments online while ensuring security and privacy of sensitive patient data. They can now simply upload a photo of their referral and either chat with us live or leave a message at their convenience - all in a secure chat window.”
R. Chaffer
Chief Radiographer, Medscan