Messaging, Privacy and Security

Messages Locked

I can’t message a contact when I try to send a Single message Foxo has a lock feature to respect the privacy of its users. You can identify the message has

Luke
Nov 12, 2018
I can’t message a contact when I try to send a Single message

Foxo has a lock feature to respect the privacy of its users. You can identify the message has been locked by two features:

  • a closed padlock will appear in the top left of the top toolbar
  • the screen will take on an opaque hue
Can I still contact people if they have locked a Single message thread?

No- you cannot directly message another user if they have locked the message thread but you can always Refer and Handover patients. This is to ensure that critical patient information can continue to be communicated to users of Foxo.
Messaging, Privacy and Security

Similar posts

Using Foxo

Foxo Desktop App

To avoid missing important messages and notifications, move Foxo out of your browser and into a desktop app. Visit app.foxo.com 2. Using Chrome or...

Luke Feb 10, 2021
Privacy and Security, Profile Management

Account Locked

I have registered my account and logged in but can’t send any messages, referrals or handovers   Foxo is designed for AHPRA registered medical...

Luke Nov 12, 2018
Messaging

Messaging (Single & Group)

Overview The Message feature allows communication with other health professionals either in a Single or Group environment Notifications (desktop and...

Luke Nov 6, 2018

Get notified on new marketing insights

Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry.