Using Foxo
Foxo Desktop App
To avoid missing important messages and notifications, move Foxo out of your browser and into a desktop app. Visit app.foxo.com 2. Using Chrome or...
Genie
Genie Integration
Coming soon! For real-time support, please search “Foxo Help” in your contacts or email hello@foxo.com
Clario
Clario Integration Setup
Coming soon! For real-time support, please search “Foxo Help” in your contacts or email hello@foxo.com
Medical Director
Medical Director
Moving Patient Data from Medical Director to Foxo is just a few clicks away. We’ve outlined the process below. If you experience any issues, please...
Using Foxo
What version of Foxo am I using?
Check your version To check what version of Foxo you’re running, please select the platform you’re using: Desktop Mobile Desktop 1. On the desktop,...
Privacy and Security
Enabling Cookies
Internet Explorer, Mozilla Firefox, Safari, or Chrome To use Foxo, you’ll need Cookies enabled. To do so, please follow the steps outlined below....
Notifications
iOS Notifications
Enabling notifications is an important step to ensure you don’t miss incoming patients or important messages. Follow these quick steps to enable...
Privacy and Security
Your data and patient information
As doctors, we take this seriously Securely managing and transmitting information and patient data is our priority. Whether it’s sending messages,...
Karisma
Karisma 4.0 – Integration Setup
Moving Patient data from Karisma 4 to Foxo is just a few clicks away. We’ve outlined the process below. Let’s get started. On your desktop, log in to...
Karisma
Karisma 3.0 – Integration Setup
Moving Patient data from Karisma 3 to Foxo is just a few clicks away. We’ve outlined the process below. Let’s get started. On your desktop, log in to...
Karisma
Karisma 3.0 – IT Administrator’s Guide
This video is for Karisma IT Administrators setting up the Karisma to Foxo integration for their users. If you are a doctor wanting to setup the...
Karisma
Karisma 4.0 – IT Administrator’s Guide
This video is for Karisma IT Administrators setting up the Karisma to Fpxp integration for their users. If you are a doctor wanting to setup the...
Privacy and Security, Profile Management
Account Locked
I have registered my account and logged in but can’t send any messages, referrals or handovers Foxo is designed for AHPRA registered medical...
Notifications
Desktop Notifications
How do I manage desktop notifications? Users will receive a pop-up notification when logging in to a new browser asking them to allow or block...
Messaging
Messages Locked
I can’t message a contact when I try to send a Single message Foxo has a lock feature to respect the privacy of its users. You can identify the...
Privacy and Security
How do I keep my account and device secure?
Overview Keep your mobile device secure, use a passcode Select a strong account password Never divulge your password to anyone Steps to secure your...
Profile Management
How do I change my Profile information?
Overview The Profile section allows you to update your professional details including AHPRA details, Profession and About fields Add Practice...
Messaging
Messaging (Single & Group)
Overview The Message feature allows communication with other health professionals either in a Single or Group environment Notifications (desktop and...