Foxo Help Centre

Using Foxo

Foxo Desktop App

To avoid missing important messages and notifications, move Foxo out of your browser and into a desktop app. Visit app.foxo.com 2. Using Chrome or...

Genie

Genie Integration

Coming soon! For real-time support, please search “Foxo Help” in your contacts or email hello@foxo.com

Clario

Clario Integration Setup

Coming soon! For real-time support, please search “Foxo Help” in your contacts or email hello@foxo.com

Medical Director

Medical Director

Moving Patient Data from Medical Director to Foxo is just a few clicks away. We’ve outlined the process below. If you experience any issues, please...

Using Foxo

What version of Foxo am I using?

Check your version To check what version of Foxo you’re running, please select the platform you’re using: Desktop Mobile   Desktop 1. On the desktop,...

Privacy and Security

Enabling Cookies

Internet Explorer, Mozilla Firefox, Safari, or Chrome To use Foxo, you’ll need Cookies enabled. To do so, please follow the steps outlined below....

Notifications

iOS Notifications

Enabling notifications is an important step to ensure you don’t miss incoming patients or important messages. Follow these quick steps to enable...

Privacy and Security

Your data and patient information

As doctors, we take this seriously Securely managing and transmitting information and patient data is our priority. Whether it’s sending messages,...

Karisma

Karisma 4.0 – Integration Setup

Moving Patient data from Karisma 4 to Foxo is just a few clicks away. We’ve outlined the process below. Let’s get started. On your desktop, log in to...

Karisma

Karisma 3.0 – Integration Setup

Moving Patient data from Karisma 3 to Foxo is just a few clicks away. We’ve outlined the process below. Let’s get started. On your desktop, log in to...

Karisma

Karisma 3.0 – IT Administrator’s Guide

This video is for Karisma IT Administrators setting up the Karisma to Foxo integration for their users. If you are a doctor wanting to setup the...

Karisma

Karisma 4.0 – IT Administrator’s Guide

This video is for Karisma IT Administrators setting up the Karisma to Fpxp integration for their users. If you are a doctor wanting to setup the...

Privacy and Security, Profile Management

Account Locked

I have registered my account and logged in but can’t send any messages, referrals or handovers   Foxo is designed for AHPRA registered medical...

Notifications

Desktop Notifications

How do I manage desktop notifications? Users will receive a pop-up notification when logging in to a new browser asking them to allow or block...

Messaging, Privacy and Security

Messages Locked

I can’t message a contact when I try to send a Single message Foxo has a lock feature to respect the privacy of its users. You can identify the...

Privacy and Security, Profile Management

How do I keep my account and device secure?

Overview Keep your mobile device secure, use a passcode Select a strong account password Never divulge your password to anyone   Steps to secure your...

Profile Management

How do I change my Profile information?

Overview The Profile section allows you to update your professional details including AHPRA details, Profession and About fields Add Practice...

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